Privacy Policy

At Shelby Richard Counseling, PLLC, your privacy is taken very seriously. This Privacy Policy explains how your information is collected, used, and protected when you use this website or engage in therapy services. By using this site, you consent to the practices described here.

Information Collected

When you submit your name, email, phone number, or other personal information through the contact form or email, that information is used only to communicate with you, respond to inquiries, and schedule services. When you visit the website, non-personal information may be collected, including your IP address, browser type, device information, and pages viewed. Cookies may also be used to improve site functionality and analytics. None of this information is sold or shared for marketing purposes.

Confidentiality

All communication and records shared in therapy are confidential according to HIPAA and Texas law. Your information will not be disclosed without your written consent unless required by law, including situations involving danger to yourself or others, suspected abuse or neglect, or a valid court order.

Third-Party Services

This website may use third-party tools such as analytics, scheduling platforms, or secure client portals. These tools may collect limited non-identifying information. Each service maintains its own privacy practices, which may differ from those of Shelby Richard Counseling, PLLC.

Data Security

Reasonable safeguards are used to protect your information, but no online system can guarantee complete security. Electronic communication, including email or forms submitted through the site, may not always be fully secure.

Your Rights

You have the right to request corrections to your information, ask how your data is being used, or request restrictions or amendments when legally allowable. You may contact the practice at therapy.shelby@gmail.com or 972-383-9855 with any such request.

Contact

For questions about this Privacy Policy, please contact therapy.shelby@gmail.com or 972-383-9855.